Terms & Conditions
Last Updated: July 11, 2026
Welcome to Illica Designs ("Illica", "we", "our", or "us"). These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
1. Eligibility
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. You agree to provide accurate, complete, and up-to-date information when placing an order.
2. Products
We make every effort to display our products as accurately as possible. However:
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Colours may vary slightly depending on your device or screen settings.
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Minor variations in embroidery, print placement, texture, or handcrafted details are natural characteristics and are not considered defects.
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Product measurements may vary slightly due to manual finishing.
All products are subject to availability.
We reserve the right to discontinue any product without prior notice.
3. Pricing & Payments
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All prices are listed in Indian Rupees (INR) unless otherwise stated.
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Prices are inclusive of applicable GST unless specifically mentioned otherwise.
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We reserve the right to change prices without prior notice.
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Payment must be successfully completed before an order is dispatched.
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We reserve the right to cancel orders resulting from pricing errors, technical issues, or suspected fraudulent activity.
4. Order Confirmation & Acceptance
After placing an order, you will receive an order confirmation email or SMS. This confirms that we have received your order but does not constitute acceptance.
An order is considered accepted only when it has been dispatched from our warehouse.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
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Product unavailability
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Payment failure
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Pricing or inventory errors
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Suspected fraudulent transactions
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Violation of these Terms
If payment has already been received for a cancelled order, the applicable refund will be processed promptly.
5. Shipping & Delivery
Shipping timelines displayed on our website are estimated and not guaranteed.
While we work with reliable logistics partners, delays may occur due to circumstances beyond our control, including:
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Weather conditions
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Public holidays
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Natural disasters
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Transport disruptions
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Government restrictions
Ownership and risk of loss pass to the customer upon successful delivery to the shipping address provided.
For complete shipping details, please refer to our Shipping Policy.
6. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our Return, Exchange & Refund Policy.
By placing an order, you acknowledge that you have read and agreed to those policies.
7. Cancellations
Orders may only be cancelled before they are processed for dispatch.
Once an order has been packed or shipped, cancellation requests cannot be guaranteed.
If cancellation is approved after payment but before dispatch, the refund will be processed according to the original payment method or store credit, as applicable.
8. Promotions & Discount Codes
Promotional offers are subject to the following conditions:
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Only one promotional code may be used per order unless otherwise specified.
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Discount codes cannot be exchanged for cash.
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Promotions cannot be applied retrospectively after an order has been placed.
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We reserve the right to modify or withdraw promotions without prior notice.
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Misuse of promotional offers may result in cancellation of the order.
9. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.
Please notify us immediately if you suspect any unauthorized access.
10. Intellectual Property
All content available on this website, including but not limited to:
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Product designs
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Photographs
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Graphics
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Logos
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Videos
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Text
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Website layout
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Brand name "Illica Designs"
is owned by or licensed to Illica Designs and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, published, or used for commercial purposes without our prior written permission.
11. Acceptable Use
You agree not to:
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Use the website for unlawful purposes.
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Attempt unauthorized access to our systems.
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Upload viruses or malicious software.
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Interfere with website security or functionality.
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Use automated tools to scrape or copy website content.
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Impersonate another individual or entity.
Violation of these Terms may result in suspension or termination of access.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Third-Party Services
Our website may include links to third-party websites or integrate third-party services such as payment gateways and shipping providers.
Illica Designs is not responsible for the content, policies, or practices of these third-party services.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Illica Designs shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
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Use of our website
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Delay in delivery
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Product unavailability
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Loss of profits or business
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Technical interruptions
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Unauthorized access to user data beyond our reasonable control
Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.
15. Disclaimer
The website and all products and services are provided on an "as is" and "as available" basis.
While we strive to keep all information accurate and current, we do not guarantee that the website will always be uninterrupted, error-free, or completely free from inaccuracies.
16. Force Majeure
Illica Designs shall not be held liable for delays or failure to perform obligations due to events beyond our reasonable control, including natural disasters, strikes, pandemics, government actions, power failures, internet outages, or transportation disruptions.
17. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Noida, Uttar Pradesh, India.
18. Changes to These Terms
We reserve the right to amend these Terms & Conditions at any time. Updated versions will be published on this page with a revised "Last Updated" date.
Continued use of our website after any changes constitutes acceptance of the revised Terms.
19. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
Illica Designs Email: support@illicadesigns.com