Shipping Policy

Domestic Shipping

  • Free shipping on orders above a specified value.
  • Standard delivery time: 3–7 business days.
  • Express shipping options available for urgent orders.

International Shipping

  • Shipping available to selected countries.
  • Shipping costs and delivery timelines displayed at checkout.
  • Customers are responsible for customs duties and taxes unless stated otherwise.

Partner With Reliable Couriers

We work with trusted logistics partners to ensure safe and timely delivery of your apparel:

  • Domestic Shipping: Blue Dart, Delhivery, Ecom Express, Xpressbees
  • International Shipping: DHL, FedEx, UPS, Aramex
  • Courier partners are selected based on pricing, speed, and reliability.

Shipping Technology Integration

  • Integrated with Shiprocket, Pickrr, and EasyShip for automated label generation and real-time tracking.
  • Customers receive live tracking updates via email or SMS.

Terms and Conditions

Welcome to Illica Designs. These Terms and Conditions govern your use of our website, services, and products. By accessing or using our platform, you agree to comply with these terms.

General

These terms apply to all users, including customers, visitors, and merchants.

We reserve the right to modify these terms at any time without prior notice.

Products and Services

All products are subject to availability.

Minor variations in color or embroidery are not considered defects.

Order Placement

Customers must ensure accurate details before placing an order.

Orders cannot be modified once placed unless permitted under cancellation policy.

Pricing and Payment

All prices include applicable taxes unless stated otherwise.

Full payment is required before dispatch.

Return, Refund & Exchange

Returns accepted only for defective or damaged products.

Return request must be initiated within 7 days of receiving the product.

Refunds processed within 7–10 business days.

Dispute Resolution

Subject to jurisdiction of courts in Noida, Uttar Pradesh, India.

Governed by Indian law.

Contact Information

Email: support@illicadesigns.com

Phone: +91-9625050646

Address: 007, Tower A1 Corporate Park, Sector 142, Noida 201304, India