What types of clothing do you offer?

At Illica Designs we offer a wide range of Indian clothing including sarees, anarkalis, lehengas, salwar suits, kurtis, Indowestern wear, coords, and more. 

 Do you offer custom tailoring?

No, we do not offer  custom tailoring, but we have our clothing in basic sizes such as small, medium, large and extra large

 What materials do you use?

We use high-quality materials such as silk, cotton, chiffon, georgette, and other premium fabrics. Each piece is crafted with attention to detail to ensure comfort and style.

How can I find my size?

We provide a detailed size guide on our website for each product. If you need further assistance, please contact our customer service team, and we will be happy to help you find the right size.

 What is your return and exchange policy?

To return or exchange your ordered products, please send us the email with the order ID, product codes, and the return reason to info@illicadesigns.com, and our team will contact you on the registered phone number or email to help you process the return or exchange. You can also call us at +91 98765 43210 on Monday to Friday from 10: 30 AM to 7: 00 PM IST. Your purchase will be returned within 14 days of receiving your order.

How long does shipping take?

Standard shipping typically takes  1- 2 business days, while express shipping options are available for faster delivery. International shipping times may vary. Please check our Shipping Policy page for more information.

Do you ship internationally?

No, we do not ship internationally.

How do I place an exchange request on Illica Designs?

All our products are made on order and do not qualify for a cancellation, refund, store credit, or exchange. If you receive an item that is damaged, please contact us within 48 hours. Your product will be replaced with the same product upon clear QC.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier’s website.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, and net banking. All transactions are secure and encrypted.

How can I contact customer service?

You can reach our customer service team via email at info@illicadesigns.com or by calling us at +91 96250 59646 Our team is available Monday to Friday, 9 AM to 6 PM IST.

How can I stay updated on new arrivals and promotions?

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