Privacy Policy
Last Updated: July 11, 2026
Welcome to Illica Designs ("Illica", "we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
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Full name
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Billing and shipping address
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Email address
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Mobile number
Order Information
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Products purchased
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Payment details (payments are processed securely through third-party payment gateways; we do not store complete card information)
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Transaction history
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Shipping and delivery information
Account Information
If you create an account, we may collect:
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Login credentials
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Saved addresses
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Wishlist and order history
Customer Support Information
When you contact us, we may collect:
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Messages
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Emails
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Chat records
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Photographs shared for support requests
Technical Information
When you visit our website, we automatically collect:
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IP address
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Browser type
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Device information
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Operating system
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Pages viewed
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Time spent on the website
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Referral source
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Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Verify payments
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Ship products
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Process returns and exchanges
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Respond to customer support requests
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Send order confirmations and shipping updates
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Improve our website and customer experience
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Detect fraud and unauthorized transactions
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Maintain website security
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Send promotional emails, newsletters, and marketing communications (you may unsubscribe at any time)
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Comply with applicable legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Remember your preferences
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Keep your shopping cart active
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Analyze website traffic
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Measure marketing performance
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Improve website functionality
You may disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.
4. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties, including:
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Payment gateway providers
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Shipping and logistics partners
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Shopify and related ecommerce services
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Analytics providers
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Marketing platforms
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Government authorities when required by applicable law
All third-party service providers are required to protect your information.
5. Data Retention
We retain your information only for as long as necessary to:
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Fulfill orders
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Maintain business records
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Resolve disputes
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Comply with legal and tax obligations
6. Your Rights
Subject to applicable law, you may request to:
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Access your personal information
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Correct inaccurate information
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Delete your personal information
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Withdraw consent where applicable
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Request a copy of your personal data
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Object to certain processing activities
To exercise these rights, please contact us using the details below.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.
8. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Illica Designs
Email: support@illicadesigns.com
Address: Sector 142, Corporate Park, Noida, Uttar Pradesh, India